Growth
- We push the boundaries.
- We continually evaluate ourselves for ways to improve.
- We are willing to give up short-term wins in pursuit of long-term goals.
Availability
- We are committed to helping others.
- We ensure urgent neurological cases receive the care they need when they need it.
- Our team members are there for each other.
Teamwork
- We work together because “all of us” is smarter than any one of us.
- Our team is stronger due to its diversity in talents, experience, skills, and knowledge.
- We care about and encourage each other’s wellbeing and growth.
Integrity
- We are grounded in our purpose to keep families together.
- We aren’t afraid to challenge the status quo in pursuit of doing the right thing, the right way, for the right reason.
- We’re building something different and are comfortable on the road less traveled.
Accountability
- We keep our promises.
- We admit our mistakes and learn from them.
- We are resilient and persevere in the face of challenges.
Excellence
- We lead veterinary neurology in medicine, surgery, technology, and skills.
- We hold ourselves to the highest standards of care and actively seek feedback.
- We aim for perfection because “good enough” is not in our vocabulary.
Compassion
- We’re pet parents, empathetic to the stress, fear, and challenges our clients face.
- We treat patients as our own pets, doing everything possible to ensure their wellbeing.
- While we’ve been here 1,000 times, we remember it’s the client’s first time.
